in the beginning of September (it hasn’t been acquired yet). I experienced 23 loans between 2007 and 2010, spending simply over ВЈ8000 interest. Every loan I refinanced at half the total amount. At points we had 2/3loans at once. During this period I became a stay in the home moms and dad receiving kid taxation credits https://www.signaturetitleloans.com/title-loans-la/ and kid advantage. This week I received a last reaction to say that most loans had been affordable when I had earnings of ВЈ450 each week with a disposable Of ВЈ325. This might be untrue and I also submitted evidence of earnings to exhibit that we really had money of ВЈ95 per increasing to ВЈ200 in 2010/11 week. We asked for evidence of the earnings that they had utilized however they are refusing to produce it. We asked for another person to check out my claim but I happened to be told that I experienced finalized the types consequently don’t have a claim.
may i insist that my claim is looked over by another handler?
Sara (Debt Camel) says
Simply deliver this towards the Ombudsman now. I believe you might be simply wasting your power and time hoping to get them to again look at it.
Thank you for the response. We delivered it to your ombudsman from the beginning of September but We have actuallyn’t heard such a thing i’m not sure how long it takes to hear back from them.
Julie Berry claims
For just what it is worthwhile took the ombudsman four months for you to definitely select my case up, plus it’s simply completing now, getting my cheque within the next 2 weeks to ensure that can provide an notion of the sort of time scale at this time, or timescale for me at the least anyhow.
Brilliant, many thanks
Finally some very good news, Morses have agreed with FOS and my cheque ought to be beside me within four weeks. Just require Provident to out get their fingers now as my due date passed weeks hence. Many thanks to any or all on right right right here for the advice and help. Best of luck together with your claims, it is well well worth the long delay.
Hi, just how long will be the fos using to select instances up right now? We have a full situation with morses and loans at home, both have actually guide figures but simply wondered exactly exactly what time scales you can find? Thank you
Hi all. Approaching the due date of 2 months this Friday when it comes to 8 weeks from problem begin with Provident.
we received a duplicate of all of the my loans on October 9th and throughout the couple that is last of have attempted to contact both Neil and my assigned handler April with no reaction. I’ve needed an change and once again nothing. From the phone they claimed they have been working via a backlog of complaints in date purchase (this in my experience claims every issue is dealing with FOS phase and costing them ВЈ550 every time perhaps not a great business design to manage complaints) Has anyone had the opportunity to obtain such a thing done inside the 2 months? I will be a good man and desired to cope with Provident straight and prepared to simply just take a fair offer from their store however it simply appears impractical to provide them with the possibility personally i think is reasonable and simply.
Sara (Financial Obligation Camel) says
Anecdotally they’ve HUGE volumes of complaints and now haven’t staffed up to cope with them. We suggest you send to FOS at 8 days as provident tend to be making really offers that are poor therefore far better grab yourself into the FOS queue.
